When You Accidentally Automate-Away Your Competitive Advantage
18 August 2025
Is customer care going downhill? We explore the reasons behind the slump. Learn more now.
Read. Think. Act. Repeat.
We read - a lot. And we believe you should too. Because in a world that’s shifting fast, the best way to survive the apocalypse is to understand it, anticipate it, and act ahead of it. We’ve curated some of the sharpest, most provocative thinking out there - on disruption, reinvention, business transformation, and the future of work.
This isn’t a reading list. It’s your Survival Kit.
📚 Ideas that spark action
🔎 Insight that cuts through noise
💡 Inspiration to lead change
Become a Solutionist. Start reading. Start rethinking. Start now
Is customer care going downhill? We explore the reasons behind the slump. Learn more now.
Is your organisation stuck on new ideas? Fight "shiny-itis" and keep users happy. Discover the cure for chasing trends over value. Read on!
The privilege apocalypse is here. Is your job safe from automation? Find out now!
Bad data can undermine the best AI strategy. Yet, up to 78% of businesses are unprepared for adopting and embracing generative AI solutions due to bad data foundations.
Human work's value is dropping. Learn why from UVA's Anton Korinek. Is your job safe? Find out now!
Up to 50% of jobs in the consulting industry could be at risk for automation. This does not mean the industry is doomed. Find out how you can reinvent its value proposition.
New gen AI tools and start-ups are challenging entire industries with innovative, low-cost propositions. Find out how you can make it work in your favour.
Honestly - are you over staffed? Are your people over or under employed? - Or is work unfairly distributed across your workforce?
FOLP: Fear of Losing Power. Is hanging on to your status and privilege setting you up for failure? Find out here.
Is your bank stuck in the past? 70% of IT budgets go to old systems. It's time for a mindset shift.
Unhired graduates everywhere! Focus on your skills, not just certificates. Learn and earn.
Is your business data clean? AI can't fix bad data. Learn how to automate right.